Q: Where can I find the class I took?

check_mark_green_smallThe listing of classes where materials are available is located here or you can find it via our search bar. Still unable to locate your class? Be sure to check what came with the registration for your course (this would be located on the course brochure). Not all PATC classes will have additional materials.

Q: Where did the materials come from?

check_mark_green_smallAll of the supplemental material you are accessing in the the class link is either generated or gathered by the instructor for the course.

Q: Do I need to have these materials with me or accessible at the class?

check_mark_green_smallNo. You will only receive access once you have attended the course. Also, you will not need to access these materials during the class, these are just supplemental unless specified otherwise during the class. Past attendees would have received these same materials on a disc or flash drive.

Q: Are discs still available?

check_mark_green_smallNo. PATC is no longer producing discs for the courses, unless specified otherwise, therefore they are not available for purchase or distribution.

PATC Resources Website

Q: Do you have an instructional guide?

check_mark_green_small Yes! You can find it here.

Q: Which browsers will work with the PATC Resources website?

check_mark_green_small Firefox, Google Chrome, Internet Explorer and Safari for Windows or Mac have all been tested to work with the PATC Resources website. The materials are accessed through this website and housed on Dropbox.

Q: I don’t have a password, how do I access the materials?

check_mark_green_small If you HAVE taken the corresponding classroom course, you would have received this at the class. If you have NOT taken the course, you will not be able to access the links.

Q: The password I was given at the class is not working.

check_mark_green_small Please verify you have entered everything correctly, INCLUDING punctuation and capitalization. Ensure there are also no spaces. If you have tried all of the above, please contact us and we will be able to assist you. Additionally, the password will only be valid for a certain period of time, it is recommended for you to download the materials for you to reference in the future.

Q: I am looking for the PATCtech forum.

check_mark_green_small The former PATCtech forum that was housed on the PATCtech website has been discontinued. If you are looking for the example forms that were available there, you can locate them here under PATCtech Forum Files. We recommend for you to download these materials for you to reference in the future. Any other information from the forum is no longer accessible.

Q: I am receiving an error message.

check_mark_green_smallPlease contact us and include the link of the page you were attempting to access or what the error message is displaying.

Note: If you are receiving the error message when you try to access the Dropbox website, it is possible that your department/agency’s server blocks Dropbox. If that is the case, you will need to access this site from another location.

Dropbox Website

Q: How long will I have access to these files?

check_mark_green_small The password in your manual will only be valid for a limited time, we suggest you direct download the materials to your computer from Dropbox.

Q: Why won’t the links on documents work when I’m in Dropbox?

check_mark_green_small Dropbox is simply a way for us to store the files for students to either view or download. Full functionality is only available when you download the file. Within Microsoft Word, you will need to ctrl+click to access links.